Privacy Policy

IMPORTANTWe invite you to carefully read this Privacy Policy to understand why we collect your personal data and how this data is processed by HL Comedy Tours SL. (hereinafter, “Histary”), with registered office at Camino Playa A, Bl.4 A. El Puig de Santa Maria, 46540, Valencia and tax identification number B72855380.

This policy is subject to change, so it is advisable to consult it each time you decide to visit us.

This Privacy Policy was modified on 13/03/2026.

SCOPE

This online privacy statement from Histary is public and accessible to all Histary users and customers, and applies to all Histary websites, applications, events and other services, with www.histary.es being the main site or domain.

This also applies to documents or messages issued by Histary that link to this privacy policy or statement or, where applicable, indicate that you should access it to learn how Histary uses your personal data.

Some services may have their own privacy policies. If so, those policies apply instead of this one.

Below, we provide general information about the uses of your personal information. These uses and processing are detailed below.

PERSONAL INFORMATION WE COLLECT

Histary respects your right to privacy and applies all current regulations in order to protect the personal data of its customers and users. 

Your personal data is treated with the utmost confidentiality, and Histary, as the Data Controller, has adopted the necessary technical and organizational measures to guarantee the confidentiality and security of personal data, preventing its alteration, loss, unauthorized processing or access.

In order for you to receive information and, where applicable, to book or use the products and services that Histary offers through the Histary website(s), it is necessary that you provide us with certain personal data necessary to personalize our services and tailor them to your interests and needs. 

We remind you that it is the user's responsibility to inform us, Histary, of any changes to their data that they have registered on our sites, so that we can maintain it in the corresponding files.

To improve the services we offer you, you may receive a satisfaction survey. This will ask you to rate the services you received and provide a brief comment about your experience.

We collect your personal information for several reasons:

• When you create an account, you provide us with your login details, basic profile information (e.g., gender, date of birth).
• When you make a purchase, you provide payment information.
• Handle service requests
• Performance of services
• Sending you status messages about ongoing services
• Sending promotions that we think will be of interest to our customers
• Quality and satisfaction surveys for the improvement of services provided by Histary.

Information we receive from others:

• Other members may provide information about you when they interact with our services.
• We may receive information from partners for advertising and security purposes. This information is collected automatically.
• We collect data about your activities within our services.
• We collect information about the devices you use to access our services.
• We use cookies to recognize and identify your devices. For more details, please see our Cookie Policy.
• With your permission, we can collect accurate geolocation data.
• If you use features such as facial recognition, we collect data to verify your identity.
• With your consent, we collect additional information, such as photos and videos.

You may revoke this consent at any time, as well as exercise your rights of access, rectification, erasure, limitation of processing, right to be forgotten, data portability and opposition by the means indicated in the chapter “EXERCISE OF RIGHTS” of this document.

COLLECTION MODES

Histary collects personal data through various channels: on the website www.histary.es; at the Histary call center.

In any case, and whenever applicable, we will give you the option to refuse to allow us to use your data for the purpose of sending or advertising communications.

HOW WE USE YOUR INFORMATION

We use your personal information to provide, maintain, and improve our services, ensuring your security and optimizing your experience on our platform. Our goal is to provide you with a secure and personalized experience while complying with all applicable legal obligations. Specific uses of your information include:

• We use your information to create and manage your account, facilitating your access to and effective use of our platform.
• Your information allows us to provide you with support, answer your questions, and resolve any issues that may arise while using our services.
• We use your data to keep in touch with you regarding our services, including updates, notifications, and changes to our terms or policies.
• We tailor our services to your preferences and behavior, improving your user experience. This includes personalized recommendations and content adaptation based on your interests and activities.
• We may use your information to run and measure the effectiveness of our advertising campaigns, ensuring that the ads you see are relevant to your interests.
• By analyzing your use of our services, we can identify areas for improvement and develop new features that better meet your needs.
• We are committed to protecting our users. Your information helps us prevent, detect, and combat fraud, abuse, and other illegal activities on our platform.
• We process your information to comply with our legal obligations, including cooperating with authorities when necessary, and to ensure that our practices are aligned with current regulations.

Processing of personal data  

The information we collect is processed for the following purposes:

• To create, manage and maintain your account on our platform.
• To tailor our services to your preferences, providing you with an engaging and personalized experience.
• To protect our users by preventing, detecting, and addressing security threats, fraud, and illegal activities.
• To comply with our legal and regulatory obligations, ensuring that all data processing activities are carried out in accordance with applicable laws.

We retain your personal information only for as long as necessary to fulfill the purposes described above and in accordance with legal requirements. Once the data is no longer needed for these purposes, we will securely delete or anonymize it.

HOW WE SHARE YOUR INFORMATION

Primarily, we share your information with other members of the platform, as well as with service providers and partners who help us manage and improve our services. Details of the information sharing include:

• We share your information with other members when you disclose it through the service (for example, in your profile).
• We share data with providers that support our operations, such as those responsible for hosting, analytics, and customer service.
• We share information with Histary affiliates for operational and security reasons.
• We may disclose information to comply with legal processes or to protect the security of our users and services.
• We may also share your information with third parties when we have your explicit consent.

Processors and Sub-processors

For the proper provision of services, Histary uses providers who act as processors or sub-processors of personal data. Below are identified, along with their purpose, legal basis, location and privacy policies:

COMMUNICATION TO THIRD PARTIES

We are committed to ensuring that your personal data is protected, regardless of where it is processed or stored. In certain circumstances, your information may be transferred to and processed in countries outside your own, including countries outside the European Economic Area (EEA). International Data Transfers

When we transfer your personal data outside the EEA, we ensure that such transfers are carried out in accordance with applicable data protection regulations. We use the following safeguards to protect your data:

• We use the European Commission's standard contractual clauses, which are designed to ensure that your personal data receives the same level of protection as it would receive within the EEA.
• In some cases, we may transfer your data to countries that the European Commission has deemed to provide an adequate level of data protection.
• When necessary, we implement additional safeguards, such as binding corporate rules, to ensure your data is protected during international transfers. By employing these mechanisms and legal safeguards, we strive to ensure your data remains secure and your privacy rights are respected, regardless of where your data is processed. 

Your rights and choices

We are committed to providing you with clear and accessible options for managing your personal data. Depending on your location, you may have certain legal rights regarding your personal data, and we have implemented tools and settings to help you exercise these rights. 

Tools and settings:

• You can access and update your personal information directly within our service.
• You have control over your device settings, allowing you to manage the collection and use of your data by our services.
• If you choose to delete your account, you can do so directly through the service interface. Once your account is deleted, your data will be handled in accordance with our Data Retention Policy.

TREATMENTS AND USES

You may revoke at any time the authorization you have granted to allow your data to be used in a specific way. Such revocation of authorization will not have retroactive effect.

Execution and management of the contracted service and invoicing

Without the requested data, it will not be possible to provide the service.

Personal data, as well as data relating to the service, will be kept in our files for the time necessary to make the guarantee of the service provided effective (5 years).

Data relating to the billing of the service will be kept in our files for the time necessary to comply with the legal and tax obligations applicable to the services performed by Histary (5 years + the current year).

Regarding this data processing, you may, if you deem it necessary, exercise the following rights:

• Access to find out what data we keep and process.
• For rectification in the event that you consider that the data is not correct or because it has changed (for example, your contact details).

Consultation handling 

Personal data, contact information, and images will be stored in our files for the time necessary to carry out the requested service.

Regarding this data processing, you may, if you deem it necessary, exercise the following rights:

• Access to find out what data we keep and process.
• Right to object and limit, so that personal data is not processed - from the moment your request is processed - for the purpose of the information service.
• For rectification in the event that you consider that the data is not correct or because it has changed.
• Deletion or suppression in case you withdraw your consent for this processing.  

Quality Service.

To fulfill our quality commitments to the customer, we regularly conduct a survey to understand the satisfaction with the work done for our clients and users, so that we can improve our services.

These surveys are conducted electronically (you will receive an email with a link to the website where the survey is carried out) and do not collect any personal data other than what you have previously provided to us.

In any case, the personal contact details collected for the purpose of sending you the quality survey will only be used if you give us your explicit consent.

Personal data relating to this treatment will be kept for this purpose for 3 months.

Regarding this data processing, you may, if you deem it necessary, exercise the following rights:

• Right to object and limit, so that personal data is not processed - from the moment your request is processed - for the purpose of the quality service.
• For rectification in the event that you consider that the data is not correct or because it has changed.

Information about the services

To keep you informed about the services provided and special promotions, we need to process your contact details.

Furthermore, in each communication sent you will be offered the opportunity to unsubscribe; additionally, you can exercise the rights indicated below at any time.

Regarding this data processing, you may, if you deem it necessary, exercise the following rights:

• Right to object and limit, so that personal data is not processed - from the moment your request is processed - for the purpose of the information service.
• For rectification in the event that you consider that the data is not correct or because it has changed.
• Deletion or suppression in case you withdraw your consent for this processing.  

Navigation

When you browse the platform, non-identifiable data may be collected, including IP addresses, geographic location, a record of how the services and sites are used, and other data that cannot be used to identify you. This non-identifiable data also includes information related to your browsing habits through third-party services. 

We use this information to analyze trends, user interests, administer the site, track user movements around the site, and gather demographic information about our user base as a whole.

EXERCISE OF RIGHTS

You may send written communications for the exercise of your rights to:

HL Comedy Tours SL.

B72855380

Sending your applications to the following address:

Camino Playa A, Bl.4 A. El Puig de Santa Maria, 46540, Valencia

You can also direct your communications through the following channels:

• By email to admin@histary.es
• Contact us by phone at +34 630 020 042 where we are available to assist you.

Data requests submitted may require you to provide additional documentation to confirm your identity.

You can also file a complaint directly with the Spanish Data Protection Agency (AEPD) in these situations:

1. If you have requested to exercise your rights and have not received a response from the data controller within one month.
2. If you have received a response, but you do not agree with it.
3. If you believe that the data controller has infringed data protection regulations in any of its activities.

In any case, you can obtain general information about privacy and the protection of personal data at the following link: www.agpd.es